Delivery

  1. We strive to provide the quickest service possible. Available goods in stock will be sent within 24 hours, or within 3 working days at the latest.
  2. Delivery of ordered items follows within 2 to 7 working days, depending on delivery address, but within 15 days at the latest. Standard delivery in Austria 1-3 working days.
  3. Customers will be notified of any delays per email.
  4. Delivery in Austria is free of charge. Delivery to Germany is € 5 incl. VAT. Delivery to other countries is calculated at the checkout.

Returns

  1. Customers have a right to return ordered goods within 14 calendar days from delivery of order.
  2. To be eligible for a return, items must be unused, unwashed and in the same condition as received. Items must be in the original packaging with labels attached.
  3. Items need to have the receipt or proof of purchase.
  4. After return approval, refund will be initiated to customer’s credit card or original method of payment within a period stated on your card issuer’s policy.
  5. Customer is responsible for paying for shipping costs for returning an item. Shipping
    costs are nonrefundable.
  6. Further information: Sunny Bunny e.U., Tel: +436605875184, e-mail: office@babbily.eu