Delivery
- We strive to provide the quickest service possible. Available goods in stock will be sent within 24 hours, or within 3 working days at the latest.
- Delivery of ordered items follows within 2 to 7 working days, depending on delivery address, but within 15 days at the latest. Standard delivery in Austria 1-3 working days.
- Customers will be notified of any delays per email.
- Delivery in Austria is free of charge. Delivery to Germany is € 5 incl. VAT. Delivery to other countries is calculated at the checkout.
Returns
- Customers have a right to return ordered goods within 14 calendar days from delivery of order.
- To be eligible for a return, items must be unused, unwashed and in the same condition as received. Items must be in the original packaging with labels attached.
- Items need to have the receipt or proof of purchase.
- After return approval, refund will be initiated to customer’s credit card or original method of payment within a period stated on your card issuer’s policy.
- Customer is responsible for paying for shipping costs for returning an item. Shipping
costs are nonrefundable. - Further information: Sunny Bunny e.U., Tel: +436605875184, e-mail: office@babbily.eu